The fine-print watchdogOctober 17, 2026
QuietlyChanged

Daily, plain-English reports on what popular services quietly change in their prices, terms, and privacy policies.

Terms DoorDash

DoorDash terms update (Oct 16, 2026): arbitration now covers Stripe, Persona and other vendors; JAMS; robot deliveries

· Detected by QuietlyChanged's daily check

DoorDash's Consumer Terms and Conditions now read "Effective: October 16, 2026," replacing the August 13, 2026 version. The new text went live on Oct 16, after our early-morning check that day. A new "Related Third Parties" clause extends the arbitration agreement to disputes with DoorDash's "affiliates, subsidiaries, successors, related entities, agents, employees, contractors, subcontractors, insurers, licensees, assignees, vendors, and suppliers," and names "Amplitude, Persona, Checkr, Blue Star, Stripe, Payfare." All U.S. arbitrations move to JAMS. The old terms used ADR Services for California residents and National Arbitration and Mediation (NAM) for everyone else. The arbitration agreement now survives "until the expiration of all applicable statutes of limitations." Opting out of arbitration is still limited to new accounts, which must email opt-out@doordash.com within 30 days. Each opt-out notice must now come from you personally, not an agent, and can't cover more than one user. "Contractors" are renamed "Delivery Providers," a term that now covers "technology, including autonomous vehicles." A new "Autonomous Deliveries" section says DoorDash "may, in its sole discretion, utilize autonomous vehicles or other technology to facilitate deliveries." Some changes favor customers. U.S. orders are now governed by the law of the state where you live instead of Delaware law. The damages limits no longer cover death or bodily injury caused by DoorDash's own negligence, gross negligence or willful misconduct, sexual assault or harassment claims, or refunds of what you paid. The terms also add "Pay with Rewards" (paying with credit-card points) and rewrite the marketing-text section.

Who it affects

U.S. DoorDash and Caviar customers. The vendor clause matters if you ever have a claim against a company DoorDash works with, such as Stripe (payments) or Persona (ID checks)

Source

Detected on the DoorDash terms page: https://help.doordash.com/legal/document?type=cx-terms-and-conditions&region=US&locale=en-US. Always check the source; this summary is not legal or financial advice.

More

Full DoorDash change history · All terms of service changes · Report for October 16, 2026 · All reports