PayPal: PayPal's "false information" rule now spells out what counts: identity, account or business, goods, transaction details
PayPal's ban on "false, inaccurate or misleading information" now names identity, account or business, goods or services, and transaction details.
The wording
What changed
PayPal edited one line in the Restricted Activities part of its User Agreement (paypal.com/us/legalhub/paypal/useragreement-full). The list of things you "must not" do used to include "Provide false, inaccurate or misleading information;". It now reads "Provide false, inaccurate or misleading information regarding your identity, account or business, goods or services offered or purchased, transaction details, or other information related to your use of our services;".
What it means: the rule is more specific, and it names sellers' goods and services and transaction details directly, but the closing phrase "other information related to your use of our services" keeps it broad. Restricted Activities is the section PayPal cites when it limits an account, holds funds or takes other actions, so the wording matters to sellers in particular.
We compared today's page with our November 3 snapshot (the Nov 4 check did not run). The rest of the Restricted Activities list was unchanged in this update.
Who it affects
Anyone with a PayPal account, especially sellers and business accounts that describe goods or share transaction details.
Source
Detected on the PayPal terms page: https://www.paypal.com/us/legalhub/paypal/useragreement-full. Always check the source; this summary is not legal or financial advice.
Full diff from our snapshots +1 / −1 lines
· · ·Act in a manner that is defamatory, trade libelous, threatening or harassing;Provide false, inaccurate or misleading information;Provide false, inaccurate or misleading information regarding your identity, account or business, goods or services offered or purchased, transaction details, or other information related to your use of our services;Send or receive what we reasonably believe to be potentially fraudulent funds;
Provenance: detected in our Nov 5 snapshot of the PayPal terms page, compared against Nov 3.
Published by QuietlyChanged: pages tracked automatically, each change reviewed by a person before publishing. About · Contact & corrections
Keep reading
- Same weekNetlify: Dec 4 terms: a verified email domain can see your account and public sites, and may absorb the account after notice
- Same weekWells Fargo: Wells Fargo's Nov 24 Online Access Agreement: AI agents act as you, and you must prove you revoked them
- Same weekSmule: Smule's Dec 4 terms: your recordings can train AI and be licensed to other companies, and under-18s are out
Full PayPal change history · All terms of service changes · Report for November 5, 2026 · All reports