Hulu: Hulu and Disney+ terms: "add-ons" wording dropped, device type added as a reason content can vary, ESPN dispute-notice address changed

· · ·We welcome you! It is our pleasure to provide the Disney+, ESPN, and Hulu services described below for your personal enjoyment in accordance with this Subscriber Agreement (herein, the “Agreement”). PLEASE READ THIS AGREEMENT CAREFULLY BECAUSE IT GOVERNS ELIGIBILITY FOR AND USE OF THE SERVICES.For detailed information on how to cancel your subscription, see Section 2(e) below.Disney Platform Distribution, Inc., located at 500 South Buena Vista Street, Burbank, CA 91521 (“Disney+”), BAMTech, LLC, located at 50 Vandam Street, 9W, New York, NY 10013 (“ESPN”), Hulu, LLC, located at 2500 Broadway, 2nd Floor, Santa Monica, CA 90404, and Hulu Live LLC, located at 1290 Avenue of the Americas, New York, NY 10104 (together with Hulu, LLC, “Hulu”) are referred to collectively in this Agreement as “we”, “us” and “our”. The “Disney+ Service”, “ESPN Service”, and “Hulu Service” include each Service’s respective website, application, video player and related software, associated content and other services (including, for example, ESPN+ and other digital services within the ESPN Service), in any media format or channel, now known or hereafter devised, and any elements thereof. The Disney+ Service, ESPN Service, and Hulu Service are sometimes referred to interchangeably or collectively in this Agreement as the “Services”.For detailed information on how to cancel your subscription, see Section 2(e) below. Disney Platform Distribution, Inc., located at 500 South Buena Vista Street, Burbank, CA 91521 (“Disney+”), BAMTech, LLC, located at 50 Vandam Street, 9W, New York, NY 10013 (“ESPN”), Hulu, LLC, located at 2500 Broadway, 2nd Floor, Santa Monica, CA 90404, and Hulu Live LLC, located at 1290 Avenue of the Americas, New York, NY 10104 (together with Hulu, LLC, “Hulu”) are referred to collectively in this Agreement as “we”, “us” and “our”. The “Disney+ Service”, “ESPN Service”, and “Hulu Service” include each Service’s website(s), application(s), video player(s) and related software, associated content and other services (including, for example, ESPN+ and other digital services within the ESPN Service), in any media format or channel, now known or hereafter devised, and any elements thereof. The Disney+ Service, ESPN Service, and Hulu Service are sometimes referred to interchangeably or collectively in this Agreement as the “Services”.You agree to this Agreement, including any agreements or policies incorporated herein by reference, by clicking “Agree & Continue” or any other industry standard mechanism during the Disney+, ESPN, and/or Hulu registration process, or by accessing or using any aspect of the Services. It may be necessary to agree to additional terms and conditions in connection with your use of the Services. If you do not agree to this Agreement, you may not use the Services.· · ·a. Service Tier and Other Offerings.When purchasing your subscription(s) to the Service(s), you may be presented with different plans or options (each a “Service Tier”). Different Service Tiers or other offerings, such as a Bundle (as defined below) or add-ons, may be subject to differences in pricing, usage rules, eligibility, restrictions, features, and device availability.When purchasing your subscription(s) to the Service(s), you may be presented with different plans or options (each a “Service Tier”). Different Service Tiers or other offerings, such as a Bundle (as defined below), may be subject to differences in pricing, usage rules, eligibility, restrictions, features, and device availability.b. Subscription Billing and Auto-Renewal.Your subscription(s) to the Service(s) includes enrollment into an ongoing/recurring payment plan for a subscription term and one or more associated billing periods, as disclosed upon purchase. A “billing period” is the interval of time between each recurring billing date (i.e. the date you are charged). Your “subscription term” is the length of your subscription. Your subscription(s) will automatically renew at the end of the disclosed subscription term, unless cancelled in accordance with the instructions for cancellation below. Payment will be charged to your chosen payment method at confirmation of purchase and, unless otherwise disclosed, at the start of every new billing period during your current or renewed subscription term. When you provide a payment method, we may attempt to verify the information you entered by processing an authorization hold. We do not charge you in connection with this authorization hold, but your available balance or credit limit may be reduced. If you change your Service Tier or obtain certain other offerings, such as add-ons, we may prorate your charges accordingly during the applicable billing period. To see your next recurring billing date or information about your subscription, log in to your account and view your account details. You acknowledge that the timing of when you are billed may vary, including (i) if your subscription began on a day not contained in a given month (e.g. if you have a monthly subscription and became a paying subscriber on January 31, your payment method would be billed next on February 28), (ii) due to free trials and other promotional offers, gift card redemptions, credits applied, payment failures, or changes in your subscription or payment method, or (iii) where variations in billing timing for a Service Tier are disclosed at the time of purchase (e.g. if you purchase a seasonal subscription, season start and end dates may impact when you are billed). We may also offer you the ability to pause your subscription. If you do not cancel before the end of the pause period, billing will resume automatically. We reserve the right to change our pricing. In the event of a price change, we will attempt to notify you in advance of the change by sending an email to the email address you have registered for your account. If you do not wish to accept a price change, you may cancel your subscription in accordance with the instructions included in that email and below. If you do not timely cancel your subscription, your subscription will be renewed at the price in effect at the time of the renewal, without any additional action by you, and you authorize us to charge your payment method for these amounts. We will not be able to notify you of any changes in applicable taxes. You are responsible for all third-party Internet access charges and taxes in connection with your use of the Services. Please check with your Internet provider for information on possible Internet data usage charges.Your subscription(s) to the Service(s) includes enrollment into an ongoing/recurring payment plan for a subscription term and one or more associated billing periods, as disclosed upon purchase. A “billing period” is the interval of time between each recurring billing date (i.e. the date you are charged). Your “subscription term” is the length of your subscription. Your subscription(s) will automatically renew at the end of the disclosed subscription term, unless cancelled in accordance with the instructions for cancellation below. Payment will be charged to your chosen payment method at confirmation of purchase and, unless otherwise disclosed, at the start of every new billing period during your current or renewed subscription term. When you provide a payment method, we may attempt to verify the information you entered by processing an authorization hold. We do not charge you in connection with this authorization hold, but your available balance or credit limit may be reduced. If you change your Service Tier or obtain certain other offerings, we may prorate your charges accordingly during the applicable billing period. To see your next recurring billing date or information about your subscription, log in to your account and view your account details. You acknowledge that the timing of when you are billed may vary, including (i) if your subscription began on a day not contained in a given month (e.g. if you have a monthly subscription and became a paying subscriber on January 31, your payment method would be billed next on February 28), (ii) due to free trials and other promotional offers, gift card redemptions, credits applied, payment failures, or changes in your subscription or payment method, or (iii) where variations in billing timing for a Service Tier are disclosed at the time of purchase (e.g. if you purchase a seasonal subscription, season start and end dates may impact when you are billed). We may also offer you the ability to pause your subscription. If you do not cancel before the end of the pause period, billing will resume automatically. We reserve the right to change our pricing. In the event of a price change, we will attempt to notify you in advance of the change by sending an email to the email address you have registered for your account. If you do not wish to accept a price change, you may cancel your subscription in accordance with the instructions included in that email and below. If you do not timely cancel your subscription, your subscription will be renewed at the price in effect at the time of the renewal, without any additional action by you, and you authorize us to charge your payment method for these amounts. We will not be able to notify you of any changes in applicable taxes. You are responsible for all third-party Internet access charges and taxes in connection with your use of the Services. Please check with your Internet provider for information on possible Internet data usage charges.c. Free Trials and Promotions.· · ·d. Gift Cards.We may make available gift cards redeemable for an eligible Service Tier. Gift cards may not be used in conjunction with, or in addition to, any special offer unless the terms of the special offer expressly indicate otherwise. The purchase and redemption of Disney+ gift cards are subject to the Disney+ Gift Card Terms and Conditions, which you can review at disneyterms.com/usdisneyplusgiftcard. The purchase and redemption of Hulu gift cards are subject to the Hulu Gift Card Terms and Conditions, which you can review atWe may make available gift cards redeemable for an eligible Service Tier. Gift cards may not be used in conjunction with, or in addition to, any special offer unless the terms of the special offer expressly indicate otherwise. The purchase and redemption of Disney+ gift cards are subject to the Disney+ Gift Card Terms and Conditions, which you can review atdisneyterms.com/usdisneyplusgiftcard. The purchase and redemption of Hulu gift cards are subject to the Hulu Gift Card Terms and Conditions, which you can review athttp://hulu.com/start/gifting_terms. The purchase and redemption of ESPN gift subscription cards are subject to the Terms and Conditions for ESPN Subscription Cards, which you can review at: https://disneyterms.com/espnpluscard. The purchase and redemption of Disney gift cards are subject to the Terms and Conditions for Gift Cards, Merchandise Credits, and Dining Cards, which you can review at disneygiftcard.com/terms/us.. The purchase and redemption of ESPN gift subscription cards are subject to the Terms and Conditions for ESPN Subscription Cards, which you can review at:https://disneyterms.com/espnpluscard. The purchase and redemption of Disney gift cards are subject to the Terms and Conditions for Gift Cards, Merchandise Credits, and Dining Cards, which you can review at disneygiftcard.com/terms/us.e. CANCELLATION AND REFUND POLICY.· · ·i. Bundles.We are pleased to offer eligible subscribers, who are over 18, access to certain combinations of two or more of the Disney+ Service, ESPN Service, and the Hulu Service you select (each, when subscribed to in this manner, a “Bundled Service”), for a discounted price as compared to the retail price of each plan when purchased separately (each combination, a “ Bundle”). This promotional offer may be modified or terminated at any time. Your subscription to a Bundle may be subject to certain terms and conditions disclosed to you at the time of purchase. Bundles are only available in the United States.We are pleased to offer eligible subscribers, who are over 18, access to certain combinations of two or more of the Disney+ Service, ESPN Service, and the Hulu Service you select (each, when subscribed to in this manner, a “Bundled Service”), for a discounted price as compared to the retail price of each plan when purchased separately (each combination, a “Bundle”). This promotional offer may be modified or terminated at any time. Your subscription to a Bundle may be subject to certain terms and conditions disclosed to you at the time of purchase. Bundles are only available in the United States.j. One-Time Purchases.· · ·k. Service Tiers With or Without Ads.We offer different Disney+ and Hulu Service Tiers, some with advertisements and some predominantly without. Service Tiers described as “no ads” or “ad-free” are generally free of commercial interruptions, with certain exceptions that may change from time to time, including where: (i) streaming rights or other limitations require certain Content to play with ads; or (ii) ads are served in certain live or linear Content or special events (and replays thereof). Additionally, “no ads” or “ad-free” Service Tiers may contain limited promotional content, such as brief clips about the Bundles (including messages promoting an upgrade thereto) and other content available on any services associated with the Bundles, and branded content, product integrations, or sponsorship messaging.We offer different Service Tiers, some with advertisements and some predominantly without. Service Tiers described as “no ads” or “ad-free” are generally free of commercial interruptions, with certain exceptions that may change from time to time, including where: (i) streaming rights or other limitations require certain Content to play with ads; or (ii) ads are served in certain live or linear Content or special events (and replays thereof). Additionally, “no ads” or “ad-free” Service Tiers may contain limited promotional content, such as brief clips about the Bundles (including messages promoting an upgrade thereto) and other content available on any services associated with the Bundles, and branded content, product integrations, or sponsorship messaging.Please note that if you subscribe to multiple (or a bundle of) Service Tiers, Content from any ad-supported Service Tier will play with ads, while Content from any “no ads” or “ad-free” Service Tier will not (except as described above).· · ·We may, in our sole discretion, analyze the use of your account to determine compliance with this Agreement. If we determine, in our sole discretion, that you have violated this Agreement, we may limit or terminate access to the Service and/or take any other steps as permitted by this Agreement (including those set forth in Section 6 of this Agreement).You will be responsible for any use of your account by your household, including compliance with this section.You will be responsible for any use of your account by your Household, including compliance with this section.n. Linked Destinations and Advertising.If we provide links or pointers to other websites or destinations, you should not infer or assume that we operate, control, or are otherwise connected with these other websites or destinations. When you click on a link within the Services, we will not warn you that you have left the Services and are subject to the terms and conditions (including privacy policies) of another website or destination. This Agreement does not govern your use of another website or destination. We are not responsible for the content or practices of any website or destination other than the Disney+, ESPN, and Hulu site, even if it links to the Disney+, ESPN and/or Hulu site and even if the website or destination is operated by a company affiliated or otherwise connected with Disney+, ESPN and/or Hulu. By using the Services, you acknowledge and agree that we are not responsible or liable to you for any content or other materials hosted and served from any website or destination other than the Disney+, ESPN, and Hulu site.If we provide links or pointers to other websites or destinations, you should not infer or assume that we operate, control, or are otherwise connected with these other websites or destinations. When you click on a link within the Services, we will not warn you that you have left the Services and are subject to the terms and conditions (including privacy policies) of another website or destination. This Agreement does not govern your use of another website or destination. We are not responsible for the content or practices of any website or destination other than the Disney+, ESPN, and Hulu Services, even if it links to the Disney+, ESPN and/or Hulu Services and even if the website or destination is operated by a company affiliated or otherwise connected with Disney+, ESPN and/or Hulu. By using the Services, you acknowledge and agree that we are not responsible or liable to you for any content or other materials hosted and served from any website or destination other than the Disney+, ESPN, and Hulu Services.o. Third Party Ads and Services.· · ·Within the Territory and subject to the terms and conditions in this Agreement, we grant you a limited, personal use, non-transferable, non-assignable, revocable, non-exclusive and non-sublicensable right to do the following:Install and make non-commercial, personal use of the Services; andinstall and make non-commercial, personal use of the Services; andstream or temporarily download copyrighted materials, including but not limited to movies, television shows, other entertainment or informational programming, trailers, bonus materials, images, and artwork (the “Disney+ Content”, “ESPN Content” or “Hulu Content” or, collectively, the “Content”) that are available to you from the Services. References to the Content also include any elements of the Content.· · ·e. Content Availability.The Content that we make available via any Service Tier is not guaranteed and may be limited and vary over time, including (i) based on rights availability, (ii) based on the terms of your subscription or Service Tier, (iii) based on your location, or (iv) by law. Certain live Content, including sporting events, may be unavailable due to regional blackouts, device-specific, or similar restrictions, and certain networks may be unavailable in certain local markets. Generally, your access to individual events or local network affiliates will be determined by the location of your device at the time you access the Services or, for certain networks (e.g. regional sports networks offered via the Hulu Live Service Tier) by the location of your Home (as defined below). Blackout and local market restrictions are determined solely by sports leagues and other parties that control Content rights. We may use different technologies and methods to verify your location, and you may be required to enable location sharing on certain devices in order to access this Content. Please visit each Service’s applicable help center for more information.The Content that we make available via any Service is not guaranteed and may be limited and vary over time, including (i) based on rights availability, (ii) based on the terms of your subscription or Service Tier, (iii) based on your location, (iv) based on your device type, or (v) by law. Certain Content, including sporting events, may be unavailable due to regional blackouts, device-specific, or similar restrictions, and certain networks may be unavailable in certain local markets. Generally, your access to individual events or local network affiliates will be determined by the location of your device at the time you access the Services or, for certain networks (e.g. regional sports networks offered via the Hulu Live Service Tier) by the location of your Home (as defined below). Blackout and local market restrictions are determined solely by sports leagues and other parties that control Content rights. We may use different technologies and methods to verify your location, and you may be required to enable location sharing on certain devices in order to access this Content. Please visit each Service’s applicable help center for more information.f. “Home” Setting.· · ·Burbank, California 91521-7620, USAESPN+Attention: Legal50 Vandam Street, 9WNew York, NY 10013, USAESPNAttention: LegalESPN PlazaBristol, CT 06010-7454, USAHulu, LLC· · ·h. Submissions and Unsolicited Ideas Policies.Our policy does not allow us to accept or consider unsolicited creative ideas, suggestions or materials. In connection with anything you submit to us, whether or not solicited by us, you agree that creative ideas, suggestions or other materials you submit are not being made in confidence or trust and that no confidential or fiduciary relationship is intended or created between you and us in any way, and that you have no expectation of review, compensation or consideration of any type. We do not claim ownership over any ideas, suggestions, or other materials submitted; however, as to such materials, you grant us a non-exclusive, sublicensable, irrevocable and royalty-free worldwide license under all copyrights, trademarks, patents, trade secrets, privacy and publicity rights and other intellectual property rights to use, reproduce, transmit, display, create derivative works, or otherwise exploit them for any purpose without limit as to time, manner and frequency of use, without further notice to you, with or without attribution, and without the requirement of permission from or payment to you or any other person or entity.Our policy does not allow us to accept or consider unsolicited creative ideas, suggestions, or materials. In connection with anything you submit to us, whether or not solicited by us, you agree that creative ideas, suggestions or other materials you submit are not being made in confidence or trust and that no confidential or fiduciary relationship is intended or created between you and us in any way, and that you have no expectation of review, compensation or consideration of any type. We do not claim ownership over any ideas, suggestions, or other materials submitted; however, as to such materials, you grant us a non-exclusive, sublicensable, irrevocable and royalty-free worldwide license under all copyrights, trademarks, patents, trade secrets, privacy and publicity rights and other intellectual property rights to use, reproduce, transmit, display, create derivative works, or otherwise exploit them for any purpose without limit as to time, manner and frequency of use, without further notice to you, with or without attribution, and without the requirement of permission from or payment to you or any other person or entity.i. General Contact Information.· · ·This Agreement and the provisions referenced herein, along with any agreements or policies that are incorporated herein by reference, constitute the entire agreement between you and us pertaining to the subject matter hereof and supersedes all prior or other arrangements, understandings, negotiations and discussions, whether oral or written. No waiver of any of the provisions of this Agreement shall be deemed or shall constitute a waiver of any other provisions hereof (whether or not similar), nor shall such waiver constitute a continuing waiver unless otherwise expressly provided.Back to top