Slack adds a Frontline teams add-on for Enterprise+ (Oct 2026)

What changed

Slack's pricing page now lists a new "Frontline teams" add-on, marked "New." Slack describes it as an "Enterprise+ add-on giving field workers Slack for task management, agentic support & secure Salesforce access." It appears in the feature list of every plan and in the comparison table as an add-on. The page shows no price for it.

Who it affects

Companies on Slack Enterprise+ with field, retail or other frontline staff

Source

Detected on the Slack pricing page: https://slack.com/pricing. Always check the source; this summary is not legal or financial advice.

Full diff from our snapshots +14 / −0 lines

· · ·Securely work alongside people outside of your company through one-to-one direct messages using Slack Connect.Frontline teams (add-on)Basic AI· · ·Work securely with outside partners via DMs, group chats, or dedicated channels with up to 250 orgs.Frontline teams (add-on)Basic AI· · ·Work securely with outside partners via DMs, group chats, or dedicated channels with up to 250 orgs.Frontline teams (add-on)Advanced AI· · ·Work securely with outside partners via DMs, group chats, or dedicated channels with up to 250 orgs.Frontline teams (add-on)NewEnterprise+ add-on giving field workers Slack for task management, agentic support & secure Salesforce access.Enterprise-Grade AI· · ·Admin-createdAdd your frontline teamsNewEnterprise+ add-on giving field workers Slack for task management, agentic support & secure Salesforce access.Add-onAI-powered work· · ·Admin-createdAdd your frontline teamsNewEnterprise+ add-on giving field workers Slack for task management, agentic support & secure Salesforce access.Add-onAI-powered work

Provenance: detected in our Oct 20 snapshot of the Slack pricing page, compared against Oct 19.

Slack adds a Frontline teams add-on for Enterprise+ (Oct 2026)

The wording

What changed

Who it affects

Source

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